iPhone 2.0 outrage tearing up apple discussion boards

Tag : Light Up Phone

On the heels of the MobileMe meltdown, it's now appearing that Apple's iPhone 2.0 software update is meeting with, er, more support issues than one would have expected. In fact, the outcry on Apple's own discussion boards has reached a crescendo, with numerous unhappy iPhone customers complaining that they're getting no comfort from Cupertino. Here's what they're saying.

First off, I have to say that, personally, I haven't experienced any serious problems with the 2.0 software update on my own iPhone. The things I've noticed are a slightly longer boot-up time for the phone itself, and a noticeably longer syncing time, when you connect the phone up to iTunes. (Syncing takes maybe 3 minutes more than previously, mostly because backing up the phone takes longer.) Also, the phone's "settings" page takes longer to load, which is a pain since I frequently check to see how long it's been since the last charge, and to view my Wi-Fi connection.

As for the new iPhone 2.0 apps, my experience is consistent with what I've seen reported elsewhere. Namely, the New York Times application, which is a smartly designed wrapper in which stories from the paper of record are downloaded to your phone for easy reading, is buggy and prone to crashes. (There's already been one software update to this app, so probably the Times folks are working on this.)

Anyway, so my 2.0 experience (and I should note that I have a first-generation EDGE iPhone, which I've updated to the 2.0 software, not a new 3G phone) has been middling to good. Which is why I nearly jumped out of my chair last night when I browsed Apple's iPhone discussion board, which is littered with a litany of serious complaints.