Sony DSC-T20 camera issue causes some to fail
[2008-7-21]
Tag : Phone Set
Sony Corp. has announced that it has discovered an issue affectingcertain of its DSC-T20 digital cameras that can result in aninability to take pictures, according to Sony .
The good news is that Sony is extending the camera's warranty by anadditional two years to deal with the problem, until July 9, 2011.
According to Sony, in certain units, the lens cannot adjustproperly due to a mechanical failure in the lens mechanism. Whenthe automatic features of the camera attempt to adjust the lens,the camera body vibrates, preventing it from properly focusing ortaking pictures.
The fault only occurs when the camera is powered on, according toSony, and the vibration is similar to that of a mobile phone set tosilent mode.
This issue affects pink or silver DSC-T20 cameras sold in theUnited States, with serial numbers between 500001 and 525350. Ifyou have an affected camera, users can access the Sony dedicated service page and ask for a prepaid shipping label to return the camera. Sonyadvises backing up all the pictures left on the unit, as they willprobably be lost during the repair.
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