GoDaddy VP Caught Bidding Against Customers

Tag : bs switch

You sir are the perfect candidate to own a micro domain registrar.
I got mine about four years ago. I was frustrated with both NetSol($$$$), GoDaddy (liked to play cat and mouse games with theircustomers) and the many hosts that included free domain names withterrible strings attached. A reseller web hosting account was$15/month (after four years they just raised it to $20), and aregistrar account with an Indian domain wholesaler was free.
On day one I was able to sell domains for under $10 and still makemoney in every transaction. My then boss immediately stopped usingNeSol, so as each of his 20+ domains needed a renewal, hetransferred them to me. My friends took notice, so every single onemoved his domains with me.
As I kept selling domains, the registrar moved me up in their salestier, every time shaving a few cents off the wholesale price foreach domain. I did not get greedy, every time I got a cut, I shavedmy prices a little bit.
I call it my micro registrar company because we are talking just afew hundred domains scattered across 30 or so customers. But theylove me because whenever something goes wrong, all they have to dois either IM, email me or even call me, and they get much bettersupport than what they would get from NetSol or GoDaddy. In therare case that I actually need the help of the wholesalers, theirturnaround is pretty decent, and they are extremely polite andprofessional.
I am not saying that everything is perfect, or that it is a pieceof cake, but it does not take a lot of work to make it happen. Atleast two of my friends liked it enough that they made their ownmicro registrars too, and as far as I know they are happy with it.
As for what the GoDaddy asshat did, it is at the very least abreach of trust. If one of my customers asks me to check a fewdomains for her and she tells me she wants to think about it, I amnot going to buy them for myself and then ask her for more money,that's just wrong.