Dominion bartender wins Heineken prize
http://www.scoop.co.nz/stories/BU0807/S00279.htm [2008-7-18]
Tag : Glass Sealing
Ryan is delighted with his prize and says the secret to the perfectpour is practise.
"It took me a while to get it, but practise makes perfect," hesays.
Heineken brand manager Luke Rive is delighted to award the prize toRyan.
"At Heineken we pride ourselves on delivering to customers aconsistently high quality experience. People know that the Heinekenlogo is a universal symbol of quality and bartenders play animportant role in ensuring that wherever you are in the world, youcan enjoy a Heineken as it should be," he says.
Dominion Bar is one of 45 outlets across the country that is partof the Heineken Star Draught network. To become a Star Draught bar,an agreement is signed by the outlet pledging best practice inhospitality. Mystery shoppers assess the bars and bartenders on arandom basis to ensure the highest quality.
Heineken will continue to run the Star Draught mystery shopperprogramme to encourage outlets to display the best service forcustomers.
Heineken's Perfect Pour Tips:
1. Always serve in a Heineken branded glass;
2. Always serve in a clean glass;
3. The glass should be chilled and/or rinsed in cool water;
4. The best way to build a solid, wet head on a Heineken: AngleHeineken glass at 45 degrees and pour in one single motion. Thisshould produce a head the size of approximately two fingers. Alarger head will last longer;
5. Use a skimmer to remove any 'dry foam' and seal the head with afilm of water. Sealing the head is like putting a lid on the beer,keeping it fresher for longer;
6. Face the glass logo to the customer
7. Always serve on a Heineken coaster
ENDS
Ryan is delighted with his prize and says the secret to the perfectpour is practise.
"It took me a while to get it, but practise makes perfect," hesays.
Heineken brand manager Luke Rive is delighted to award the prize toRyan.
"At Heineken we pride ourselves on delivering to customers aconsistently high quality experience. People know that the Heinekenlogo is a universal symbol of quality and bartenders play animportant role in ensuring that wherever you are in the world, youcan enjoy a Heineken as it should be," he says.
Dominion Bar is one of 45 outlets across the country that is partof the Heineken Star Draught network. To become a Star Draught bar,an agreement is signed by the outlet pledging best practice inhospitality. Mystery shoppers assess the bars and bartenders on arandom basis to ensure the highest quality.
Heineken will continue to run the Star Draught mystery shopperprogramme to encourage outlets to display the best service forcustomers.
Heineken's Perfect Pour Tips:
1. Always serve in a Heineken branded glass;
2. Always serve in a clean glass;
3. The glass should be chilled and/or rinsed in cool water;
4. The best way to build a solid, wet head on a Heineken: AngleHeineken glass at 45 degrees and pour in one single motion. Thisshould produce a head the size of approximately two fingers. Alarger head will last longer;
5. Use a skimmer to remove any 'dry foam' and seal the head with afilm of water. Sealing the head is like putting a lid on the beer,keeping it fresher for longer;
6. Face the glass logo to the customer
7. Always serve on a Heineken coaster
ENDS
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