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Apparel | Apparel & Fashion Agents | Footwear | Garment Accessories

Men\'s Warehouse Thinks You\'ve Lost Too Much Weight

http://consumerist.com/tag/men.s-wearhouse/?i=5018 [2008-6-26]

Tag : Mens Pants


Kudos to Travis! He lost 35 pounds recently, just in time forswimsuit season. Happy with his weight loss, he took his Men's Wearhouse suits in for the free alterations for life he was promised at thetime of purchase. Unfortunately, Men's Wearhouse wasn't as thrilledwith Travis shedding his college beer belly. They called his weightloss too extreme for their free alteration program, and demanded$50 per pair of pants. See what Travis has to say about this,inside.
A year ago I bought two suits after graduating college. That beingknown, after 4 years of college-style binge drinking and fast foodI had plumped up a bit. Upon purchasing the suits from Men'sWearhouse I was told free alterations for life. One year later and35 less pounds (which isn't a lot, but a decent chunk) Men'sWearhouse wants to charge me $50 per pant alteration because I lost"too much weight" and they will have to "cut" the pants, whateverthe hell that means, and "cutting" is not included in freealterations. On top of it all, they would need more than a week todo the alterations. You would think I went from morbidly obese toextremely thin as big of a deal they were making it. Nevertheless,I took my pants and left. Forget that.
I'll definitely never shop at Men's Wearhouse, or even return foralterations. Especially the location in Topeka, Kans, who initiallyexploited my lack of suit knowledge to tack on many unnecessaryadditions to my purchase with guilt trips and more ("Anybodyinterviewing for a position HAS to have...[product]") and thelocation in Addison, Texas for telling me I've lost too much weightover the past year.
Travis
The Men's Wearhouse website has this to say about their free alterations program:
We re-alter any previously altered seam free of charge. Because younever know when you're going to gain or lose a few pounds.
So what's the definition of a few pounds? If you brought the pantsin during the weight loss, say every week or so for several months,would it be covered? Anyone know?
And Travis, there's no shame in learning how to wield a needle andthread. Doing your own repairs and minor alterations could save youa lot of money, and some chicks dig a guy who's good with hishands!

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